PRIVACY POLICY

Effective Date:01/01/2024
Last Updated: 29/03/2025

UK Premier Catering Manufacture Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following data about you:

Personal Information: Name, address, phone number, email address, job title.
Business Information: Company name, company address, VAT number.
Payment Information: Bank details, transaction history (for billing purposes).
Technical Data: IP address, browser type, operating system, and website usage information.
Communications: Records of correspondence, inquiries, or complaints.

2. How We Collect Your Data

We collect data from you when:

You visit our website.
You place an order or make an inquiry.
You communicate with us via email, phone, or in person.
You subscribe to our marketing communications.

3. How We Use Your Data

We use your personal data for the following purposes:

To process and fulfill orders and payments.
To provide customer service and support.
To improve our website and services.
To send marketing communications (if consent is given).
To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data based on the following lawful grounds:

Contractual Obligation: To fulfill contractual agreements.
Legitimate Interests: To improve services and manage business operations.
Legal Compliance: To meet legal and regulatory requirements.
Consent: For marketing communications, where required.

5. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Payment processors, IT service providers, and delivery partners.
Regulatory Authorities: If required by law.
Business Partners: When necessary for business operations.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss.

8. Your Rights

Under UK GDPR, you have the following rights:

Access: Request access to your personal data.
Correction: Request correction of inaccurate data.
Erasure: Request deletion of personal data.
Restriction: Request restriction of data processing.
Objection: Object to data processing based on legitimate interests.
Data Portability: Request transfer of data to another organization.

To exercise your rights, please contact us using the details below.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings. For more details, see our [Cookie Policy].

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

UK Premier Catering Manufacture Ltd

Registered office:
14 Strawberry Bank, Blackburn, BB2 6AA
info@premiercateringmanufacture.co.uk
01254 449006

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

By using our services, you agree to the terms of this Privacy Policy.